How to report a concern
Everyone at Skanska is empowered to report instances of non-compliance with our Code of Conduct, including suspected illegal or unethical behavior. If you are an employee, you can use one of the reporting channels available via our intranet.
If you are a supplier, customer or other third party and believe there has been a breach of Skanska's Code of Conduct, there are several ways to report this.
If you are on site, you could talk to the operations manager or another senior manager on the project. You may also contact the Human Resources department or a Skanska lawyer.
Another option is to send a message to the HQ Ethics Committee (). In most cases, communication and follow-up will be handled through the local Ethics representative of the relevant business unit. You always have the option to speak to someone in person, by phone, or by email.
If you don't feel comfortable doing this when you believe there has been a serious breach of our Code of Conduct, you can contact Skanska's Hotline. It is available globally and is operated by an independent provider. Your report will be completely anonymous unless you choose to reveal your identity.
In the EU, you can also report via channels set up by appointed authorities.
How to report to the Skanska Code of Conduct Hotline
Phone: Dial the one of the free phone numbers listed below.
Enter the access code: 09324.
|800 900 538
How we handle reports
However you choose to report, we will take you seriously and treat your information confidentially. You will receive an acknowledgement of your report within seven days and feedback on the outcome or progress of your case within three months.
Each of our business units has an Ethics Committee and these are usually responsible for investigation of any allegations. Where this would be inappropriate, investigations may be carried out by HQ Ethics, Internal Audit or occasionally external consultants.
Where breaches of our Code of Conduct are substantiated, we ensure there are appropriate consequences, including termination of employment. Recommendations are often made for process improvements to prevent similar incidents; this frequently happens even where no breach was found, demonstrating that reporting is an important mechanism for positive change.
For more information, see our FAQs.
We have a no-retaliation policy which aims to protect anyone who makes a report in good faith.