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MOD Whitehall

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MOD Whitehall

  • The Ministry of Defence (MOD) Whitehall project entailed a complete refurbishment of the Grade II listed building
  • Enclosed courtyards were created within the MOD Whitehall building
  • Period features were retained within the refurbishment of the MOD Whitehall building
  • Modern facilities were seamlessly incorporated into the refurbishment of the Grade II listed building

Prestige refurbishment

Refurbishment of the Ministry of Defence (MoD) strategic tri-service UK headquarters in London was a prestigious project.

Minimal disruption

Renovation of the Grade II listed, 100,000sqm property was carried out in two phases. This approach allowed the MoD’s 3,000+ employees to continue working as the project progressed. Disruption was minimised by preparing four existing buildings for temporary occupation, before upgrading the interior of the Whitehall building.

Transforming office spaces

We worked across 13 floors – 10 above ground and three below – completely refurbishing the building, enabling the working environment to move from cellular offices to open-plan workspaces.

We also upgraded all building services, including comfort cooling for offices and a new IT network. The new communal spaces include a library, restaurant, business and press suite, as well as a crèche.

Historic features were protected and restored by our finishing experts, Clark and Fenn Skanska. Enclosed courtyards were an added feature. The project also required innovative design solutions for security and counter terrorism measures.

Major logistical challenges, due to limited parking and storage, were also overcome.

Ongoing management services

On completion, we relocated all staff members back into their newly upgraded building. We’ll continue to provide hard facilities management services at MoD Whitehall until 2025. These include preventative planned maintenance delivery, reactive works and lifecycle management to support our customer.

Labour and life-cycle savings

Condition-based maintenance has also been introduced to monitor and maintain plant equipment. This is an innovative move from traditional, time-based maintenance that delivers labour and life-cycle cost savings.

We support 3,500 people in the building, working core hours on weekdays with a 24/7 call-out function out of hours.

Our positive working relationship has led to further refurbishment works, including a two-year £23 million construction programme.

Reduced carbon emissions

Our proactive work at MoD Whitehall saved 2.8 million kg in carbon emissions in one year – 85 per cent via reductions in electricity usage.

Reduced utility costs

The customer is making annual savings of over £400,000, thanks to measures we introduced. These include new lighting solutions, increased use of passive infrared sensor detectors, more efficient lifts, timers on fan coil units and altering the timings for heating and chilling facilities.


Service: Construction, Refurbishment, Facilities services, M & E Installations
Mark segment: Building, Offices
Start date: 2000
Completion date: 2004
Clients: Ministry of Defence,Modus Services Ltd
Country: United Kingdom
City: London
Contract value: 352 M GBP
OM/FM period: 2000 - 2025
Project status: Ongoing



2016 BIFM Award Finalist – Innovation in Technology